Score and compare up to three WMS vendors side by side using a structured, weighted framework built for UK warehouse operations.
| Criterion | Weight | Vendor 1 | Vendor 2 | Vendor 3 | Notes |
|---|---|---|---|---|---|
| A — Core WMS Features (Max 25 pts) | |||||
Stock management & real-time inventory Real-time stock levels, multi-location tracking, stock adjustment workflows |
×2 | ||||
Goods-in / receiving PO matching, barcode scanning, discrepancy logging, quarantine workflow |
×1.5 | ||||
Pick, pack & despatch Pick path optimisation, wave/batch picking, packing rules, label printing |
×2 | ||||
Returns / reverse logistics RMA workflow, returns inspection, restock or quarantine logic |
×1 | ||||
| B — Integrations (Max 20 pts) | |||||
E-commerce & marketplace integrations Shopify, WooCommerce, Amazon UK, eBay, Etsy — native or well-supported |
×2 | ||||
UK courier integrations Royal Mail, DPD, Evri, DHL, UPS, FedEx, Parcelforce |
×2 | ||||
Accounting & ERP integration Xero, QuickBooks, Sage 50/200, or your ERP system |
×1.5 | ||||
API quality & open integration REST API availability, documentation quality, Zapier/Make support |
×1 | ||||
| C — Usability & Mobile (Max 15 pts) | |||||
Ease of use for warehouse staff Interface simplicity for pickers and GRN staff; minimal training required |
×1.5 | ||||
Mobile & handheld scanner support iOS/Android app quality; compatibility with Zebra/Honeywell scanners |
×2 | ||||
Reporting & management dashboards KPI dashboards, stock reports, pick rate reporting, custom report builder |
×1 | ||||
| D — Implementation & Support (Max 20 pts) | |||||
Implementation timeline & process Realistic go-live timeline; quality of implementation methodology |
×1.5 | ||||
Training & onboarding quality Quality of training materials, onboarding sessions, knowledge base |
×1.5 | ||||
Ongoing support quality UK support hours, response times, dedicated account manager |
×2 | ||||
Vendor stability & references Company size, funding, UK customer references, Trustpilot/G2 reviews |
×1 | ||||
| E — Cost & Contract (Max 20 pts) | |||||
Year 1 total cost of ownership Licence + implementation + training + hardware + integrations |
×2 | ||||
Pricing transparency & scalability Clear pricing model; cost predictability as volumes grow |
×1.5 | ||||
Contract terms & exit flexibility Minimum contract length, data export rights, cancellation terms |
×1.5 | ||||
| WEIGHTED GRAND TOTAL (out of 100) | — | — | — | ||
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